This privacy policy is written with the aim of providing you with all necessary information on how Henry Hoovers Online collects and processes your personal data through your use of our website (https://henryhooversonline.com). This includes any data you may provide while browsing the site, submitting an enquiry or signing up for our marketing materials.
Henry Hoovers Online (hereafter referred to as “we”, “us” and “our”) is committed to maintaining your trust and confidence when you visit our website. We do not sell or trade your personal information with other companies for marketing purposes. In this document we will outline all of the ways we collect your personal information, how we process and use it and how we keep it secure.
If you have any questions about anything in this privacy policy, please send an email to admin@henryhooversonline.com with the subject line “PRIVACY POLICY QUERY”.
Information collection
Personal data means any information from any individual from which that person can be identified. This does not included anonymous data, or aggregated data where your identity has been removed or any data from which you cannot be identified.
We collect several different types of personal data which we have grouped and identified below.
Contact information – we may collect your email address and name when you submit an enquiry or sign up for our newsletter.
Technological information – we may collect data relating to your connection with our website, including your IP address, your browser type, your geolocation (country and/or city), your operating system or any other technology on the device you use to access this site.
Behavioural information – we may collect data on which pages you visit, how long you spend on each page, which page you visited after or before certain other pages and which links you clicked on each individual page.
Marketing preferences – this would include your preferences for receiving marketing information from us.
Profile information – this includes any information not already covered by any of the other groups, in addition to any username and password you may use to access any of our services where applicable, as well as your interests, preferences and demographic data.
Generally you can browse our site without giving us any personal information. If you subscribe to our newsletter, or submit an enquiry, you will be required to provide some personal information.
You are not required to provide us with, and we do not collect any information relating to special categories of personal data about you such as religious beliefs, sexual orientation or political opinions.
Site log files
Our server infrastructure and hosting provider logs all connection data to our website. This includes both bots and human visitors. Data that is collected is anonymised and aggregated and includes your browser type, your IP address, your location and the pages that you visit.
We use this data to analyse our site performance as well as for security purposes. You are unable to opt out of the collection of this data as it takes place at server-level and does not use any cookies.
Analytics data
We will, however, collect aggregated anonymous data about your browsing habits. You are not able to opt out of the collection of this data as it takes place at server-level and does not use any cookies.
Cookies
We use cookies for a variety of different services on this website. For more information about this please read our cookie policy.
Information on children
Henry Hoovers Online does not knowingly collect any personally identifiable information from children under the age of 13. If you think that your child provided us with personally identifiable information, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.
Third party services
We, from time to time, engage third party companies to provide services for us for things we are unable to do ourselves. This includes, but may not be limited to:
- Third party companies that are able to serve advertisements to our users
- Third party companies that allow us to securely store and process personal information
- Third party companies that allow us to send email to those who have consented to it
- Third party companies that provide us with information about how our website is used
Third party companies engaged to help us improve the performance of our website, including but not limited to how to optimise our site for more revenue, increased search engine traffic or for paid advertising
These third parties may be located outside of the United Kingdom. For more information on how these third parties assist us in processing your personal data, please read the “location of information” section.
Affiliate disclosure
Henry Hoovers Online is an affiliate for several brands.. This means that we have partnered with these companies to promote their products and services. If we provide a link to their website, and you click that link and purchase something, we may earn a commission.
This ensures that we can keep the site running, that it can pay for itself and allows us to continue bringing the quality content you have come to expect from Henry Hoovers Online.
These affiliate links do not introduce any bias to our recommendations. We never promote any service that we do not believe in. We will not promote any service we do not feel is good quality or good value. In most cases we have tried out a service from the brand ourselves and have found it to be satisfactory enough to recommend to you.
If you have any questions or concerns about our affiliate policy, please don’t hesitate to get in touch with us via our contact page and we will be happy to clarify any concerns you may have.
How is your personal data collected?
We collect your data in different ways.
Directly – we may collect data directly from you as a result of you filling in a contact form, or subscribing to our newsletter. Data we collect from you includes but may not be limited to:
- Your name
- Your email address
- Any message relating to your enquiry
Automatically – we may collect anonymised data about your browsing actions or patterns. We do not use cookies to collect this data and therefore you are unable to opt out of this collection of data.
How we use your information
We do not use your personal data in any way other than how the law allows us to. However there are some instances where we will use your data for marketing and analytics purposes.
We rely on your consent as a legal basis for processing your personal data for marketing purposes. We do not rely on consent as a legal basis for processing other data other than the data for which you have specifically given consent to us to process by way of our cookie pop-up, which is mandatory for all visitors on the website before browsing.
Sharing information with third parties
We may, from time to time, share personal information with trusted third-parties. Although we may not be directly affiliated with these third parties, they are required to maintain the confidentiality of your information, and must not disclose, share, sell or discuss your information except as necessary to provide the services for which we have engaged them.
For example, we use a CRM system to enable us to store all our customer data, as well as for us to be able to send marketing emails to you if you have consented to do so.
Changing your information or unsubscribing
We only want to communicate with individuals who want to hear from us. If you wish to change your preferences, we make this very easy to do so.
If you submit a contact form enquiry we do not take this as a legal basis for sending you marketing information, and so there is no need for you to unsubscribe. If you wish for us to remove your personal data after we have dealt with your enquiry, please send an email to admin@henryhooversonline.com with the subject line “PRIVACY POLICY QUERY” and we will remove all of your personal information from our systems.
If you have previously consented to marketing information, you can either click the marketing preferences link in every email we have sent you and update your preferences there, and your change in preferences will be effective immediately. Alternatively you can send an email to admin@henryhooversonline.com. Requests to be removed from marketing communication in this way may take up to fourteen (14) days to become effective.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by sending an email to admin@henryhooversonline.com with the subject line “GDPR DATA REQUEST”.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by sending an email to admin@henryhooversonline.com with the subject line “CCPA DATA REQUEST”.
Links to external sites
From time to time we may link to third party websites and applications. Clicking these links may allow other websites or third parties to collect and share information about you.
Henry Hoovers Online is not responsible for the privacy policies or content on any third party website. We would encourage you to review the privacy policy for any of the websites in question to ensure you understand how these websites may collect and process your personal information.
Location of information
Information may be held or accessed by Henry Hoovers Online and related entities and companies based in the United Kingdom in the course of providing our services to individuals.
As we have previously stated, we make use of third party service providers who may be based outside the United Kingdom, either in the United States, Europe, Asia or elsewhere. This means that your personal data may be transferred outside of the United Kingdom for processing.
In terms of any such transfer of personal information, we ensure that your information is transferred with the relevant contractual safeguards to ensure your data is processed in accordance with relevant privacy laws, meaning that we will only transfer your data to countries that provide an adequate level of protection over your data and when we use service providers, we ensure that any contract for service is approved for use in the United Kingdom.
Information security
Should Henry Hoovers Online become impacted by a data breach, we have procedures in place to deal with this, to notify our users and visitors and the relevant regulator where we are required to do so.
To connect to our website you must use an SSL-enabled browser, such as Edge or Chrome. This protects the confidentiality of your data and makes it extremely difficult for anyone to access your personal data as it is held in our systems.
Questions
If you have any questions about this privacy policy, please email admin@henryhooversonline.com with the subject line “PRIVACY POLICY QUERY.”
This privacy policy was last reviewed in February 2023.
Policy version – 1